Shipping & Delivery

We’re so excited to get your Mom’s Bath Recipe ritual to you. Here’s everything you need to know about delivery.

Where We Deliver

We currently deliver across South Africa.

Processing Your Order

Orders are processed during business days, Monday to Friday, excluding public holidays.

Once your order has been dispatched, you will receive a confirmation email with your tracking information where available.

Delivery Times

Delivery within South Africa will depend on your delivery address and courier availability.

Regional and outlying areas may require additional delivery time.

Please note that delivery timeframes may be affected by circumstances outside of our control, including courier delays, severe weather, peak periods and public holidays.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery address and order.

Any applicable shipping charges will be displayed before you complete your purchase.

Incorrect Delivery Information

Please make sure your delivery address and contact details are correct before completing your order.

If an incorrect or incomplete address is provided and the parcel needs to be redirected or re-delivered, additional delivery charges may apply.

Delayed Deliveries

While we work with our delivery partners to ensure your order arrives safely and on time, courier delays can occasionally occur.

If your order has not arrived within the expected delivery timeframe, please contact us and we will assist you in following up with the courier.

Damaged Deliveries

If your order arrives damaged, please contact us as soon as possible and provide photographs of the packaging and the products received.

We will assess the issue and assist you with the appropriate next steps.

Mom’s Bath Recipe